On-Call · ProCare · Subscription

Hand off as much
as you want to hand off.

Some operators just need a hand when something breaks. Some want the whole equipment side off their plate. Most land somewhere in between. So we built three ways to work with us — you pick how much of the equipment layer you carry, and how much we carry for you.

How it works

One spectrum, three ways in.

Think of it less as a menu and more as a dial. On one end, you call us when you need us. On the other, you never think about equipment again. Start anywhere — most operators move along it as the relationship grows.

What doesn't change is who shows up: the same techs, the same standard, the same itemized invoice.

3C technician repairing a floor scrubber on-site
On-Call · $295 call-out, first 2 hours included · $108/hr after, in half-hour increments

When it breaks and you need it fixed today.

No long-term commitment — just a team that picks up, knows your equipment, and gets you running again. You reach out when you need us, we get on-site, and we get the machine back to work. The right fit when you've already got maintenance handled in-house and what you really need is a reliable backstop you can trust under pressure.

  • No ongoing contract — you sign off on our on-call terms once, then just pay for the work you need
  • Itemized invoices — parts and labour broken out, so you can see exactly what you paid for
  • Techs who understand what a machine down actually costs you — and work to that clock
  • Loaner machines available so you can keep a site running while yours is in for repair

Best for operations that maintain their own fleet and just need a fast, knowledgeable backstop when something goes down.

See On-Call
3C technician performing scheduled preventative maintenance on a floor scrubber
ProCare · $159/month + $1,500 buy-in · scales with the machine

Applies to most areas inside the GTA — equipment outside a certain radius carries a travel adder.

Maintenance that actually happens, for a number you can budget.

You still own the machines — we keep them maintained, looking good, and out of your way. Four scheduled PM visits a year mean preventative maintenance stops being the thing you never quite get to. And because the same team sees your fleet on a schedule, we catch the worn squeegee blade or the tired motor before it costs you a failed clean.

  • One monthly number — the maintenance side becomes a flat line on your books instead of a guess
  • Up to $900 in parts in your first year, then up to $650 a year — an annual allowance that starts fresh each year
  • Loaner if a repair runs long — the machine's on us, you just cover one transfer (from $200)
  • Cheaper when you do need us — $92/hr instead of $108 on any call, and 15% off parts once your yearly allowance is used

Best for operators who want to be the best at what they do and want their equipment to show it — machines that help you win work instead of being the thing you're always dealing with.

See ProCare
Smartech floor scrubber in service
Subscription · from $390/month · we own the machine · equipment, parts and service in one rate

The whole equipment layer, for one monthly rate.

Equipment, parts, service, and preventative maintenance bundled into a single predictable payment. No capital expense, no repair bills, no end-of-life replacement planning — we own the machine and carry the lifecycle so you don't have to. When something goes down, we fix it, replace it, or get you a loaner as fast as we can to keep your team and your clients moving. This is the full hand-off: you stop owning the equipment problem entirely. You just keep cleaning.

  • No capex — no big cheque up front, no asset to depreciate, cash stays in your business
  • One monthly rate — equipment, parts, and service in a single line you can budget
  • Breakdowns are ours — fix, replace, or loaner; the repair bill isn't your problem
  • End-to-end lifecycle — from the right machine for the job to its eventual replacement, we manage it

Best for operators who want equipment to simply not be on their plate — and who'd rather put their capital into winning work than buying machines.

See Subscription
Side by side

Three ways to handle your equipment.

It comes down to how much of the equipment side you want to carry. On-Call is reactive — you call when something breaks. It's what most operators are used to. ProCare keeps it maintained, looking good, and budgetable, and you still own the machines. Subscription hands the whole equipment layer to us — we own it, you just keep cleaning.

 
On-CallYou call when it breaks
ProCareProactive care — you own it
SubscriptionWe own the equipment layer
Who owns the equipment
You
You
3C
When we show up
When you call us
4 scheduled PMs a year + when you need us
On a schedule + when you need us
Preventative maintenance
Up to you
Scheduled & included
Scheduled & included
Wear parts
Billed per job
Parts included — up to $900 yr 1, $650/yr after
Included
Cost shape
Per visit, varies
Flat monthly + one-time buy-in
Flat monthly, all-in
Priority response (48h, business days)
Standard queue
Yes, or your call-out is free
Yes
Loaner if a repair runs long
Rental rate
Free machine, you cover one transfer (from $200)
Free, fully covered
Member pricing
15% off labour · 15% off parts after your allowance · 5–15% off equipment
Included
On-call rate (held 12 months from sign-up)
$108/hr · $295 min
$92/hr · $250 min
Covered
90-day money-back
Yes
Yes
Capital tied up in machines
Yours
Yours
None — we carry it
Best when
You handle PM in-house and want a backstop
You own good machines and want them kept that way — predictably
You'd rather not own or manage equipment at all
Why 3C

One partner,
the whole way through.

Whichever way you work with us, you get the same thing underneath: a team that gets the operator's world, shows you the math behind the number, and treats your equipment as the tools your business runs on — a partner you can grow with.

Breakdowns, handled
48h
Our target response for ProCare and Subscription customers — within 48 hours, business days — so a breakdown gets attention fast, not next week.
Travel, handled
Canada+
Mississauga base, Ontario serviced directly, partner network across Canada. Wherever your sites are, your equipment gets covered.
Sourcing, handled
Any brand
Tennant, Smartech, Pioneer Eclipse and beyond — we recommend the machine that fits your job, never just the one we sell most of.
Lifecycle, handled
Sales, parts, service, subscription, and end-of-life buyback. One partner the whole way through.

Not sure which fits?

Tell us how you use your equipment, what's been giving you trouble, and what good service would look like. We'll tell you which way of working with us makes sense.